Legal

Privacy Policy

How we collect, use and protect your data.

Last updated: January 1, 2025

1. Who We Are

RegCoNet (trading as Aurea Ratio) is a compliance consultancy based in Istria, Croatia. We are the data controller for personal information collected through this website and our services. You can reach us at info@aurearatio.com.

2. What Data We Collect

We may collect the following categories of personal data:

Contact & inquiry data — name, email address, phone number, company name, and any information you voluntarily provide when submitting our consultation form or contacting us directly.

Usage data — IP address, browser type, pages visited, and time spent on site, collected via analytics tools (e.g. Google Analytics) in anonymised form where possible.

Cookie data — see our Cookie Policy section below.

3. How We Use Your Data

We use your personal data to:

· Respond to your enquiries and book consultation calls
· Deliver our compliance services
· Send relevant follow-up communications (only where you have opted in or have a legitimate interest)
· Improve our website and services through aggregated analytics
· Comply with legal obligations

4. Legal Basis for Processing

Under the GDPR, we process your data on the following bases:

Contractual necessity — when processing is required to deliver our services.
Legitimate interests — for internal analytics and improving our services, balanced against your rights.
Consent — where you have explicitly opted in, such as subscribing to communications.
Legal obligation — where we are required to retain or disclose data by law.

5. Data Sharing & Third Parties

We do not sell or rent your personal data. We may share data with trusted third-party processors who assist us in operating our website and services (e.g. email providers, hosting, analytics), all of whom are bound by data processing agreements and GDPR-compliant policies. Where data is transferred outside the EEA, we ensure adequate safeguards are in place.

6. Data Retention

We retain personal data only as long as necessary for the purpose it was collected. Inquiry data is retained for up to 3 years. You may request deletion at any time by contacting us.

7. Your Rights

Under GDPR, you have the right to:

· Access your personal data
· Correct inaccurate data
· Request deletion ("right to be forgotten")
· Restrict or object to processing
· Data portability
· Withdraw consent at any time

To exercise any of these rights, contact us at info@aurearatio.com. You also have the right to lodge a complaint with your national data protection authority.

8. Cookies

We use essential cookies for website functionality and, where consented, analytics cookies. You can manage cookie preferences via your browser settings. Blocking cookies may affect site functionality.

9. Changes to this Policy

We may update this Privacy Policy from time to time. The "last updated" date at the top of this page reflects the most recent revision. Continued use of our website constitutes acceptance of the updated policy.

10. Contact

For any privacy-related questions, contact us at info@aurearatio.com or write to RegCoNet, Istria, Croatia.